Concept Development with Real Users: Involving Customers in Creative Problem Solving.
Mika P. NieminenMari TyllinenPublished in: HCI (10) (2009)
Keyphrases
- creative problem solving
- user interaction
- recommender systems
- software engineering
- collaborative filtering
- development process
- information sources
- user interface
- end users
- novice users
- web portal
- computer based information systems
- user groups
- social media
- real world
- customer satisfaction
- information processing
- marketing strategies
- interface design
- information overload
- user experience
- digital libraries
- case study
- social networks