Understanding risks, benefits, and strategic alternatives of social media applications in the public sector.
Sergio Picazo-VelaIsis Gutiérrez-MartínezLuis Felipe Luna-ReyesPublished in: Gov. Inf. Q. (2012)
Keyphrases
- public sector
- social media
- e government
- private sector
- information sharing
- current practices
- electronic government
- environmental factors
- policy making
- information and communication technologies
- digital government
- inter organizational
- public administration
- decision makers
- case study
- knowledge management
- decision making
- government services
- risk management
- service delivery
- machine learning
- recent advances
- information technology
- information systems