Introduction: First International Workshop on Enabling Service Business Ecosystems (ESBE 2008).
Vincenzo D'AndreaG. R. GangadharanRenato IannellaMichael WeissPublished in: ICSOC Workshops (2008)
Keyphrases
- telecommunications industry
- service management
- service delivery
- enterprise systems
- customer service
- information systems
- service provision
- service oriented
- business process
- data mining
- enterprise application integration
- mission critical
- service quality
- electronic commerce
- service providers
- decision making
- web services
- business intelligence
- end users
- online services
- service discovery
- real world
- customer support
- management system
- enterprise architecture
- virtual organization
- business applications
- information services
- mobile services
- business processes
- web service composition
- business rules
- service oriented architecture
- case study
- return on investment
- service composition
- electronic business
- business models
- big data