Business Process Modelling and Help Systems as Part of KM in E-government.
Alexandra DörflerPublished in: KMGov (2003)
Keyphrases
- e government
- business process
- business processes
- inter organizational
- technical solutions
- knowledge management
- public sector
- electronic government
- process improvement
- digital government
- developing countries
- business process change
- process model
- web services
- government organizations
- government services
- public administration
- case study
- ws bpel
- business rules
- enterprise wide
- business process models
- government agencies
- service oriented architecture
- public organizations
- secure information sharing
- information technology
- expert systems
- process execution
- artificial intelligence