Customer experiences drive the need of innovation in veterinary practices.
Karolina BeyerPublished in: KES (2023)
Keyphrases
- case study
- medical expert system
- learning opportunities
- sensemaking
- knowledge creation
- knowledge management
- customer service
- technology transfer
- chief information officers
- classroom practice
- electronic commerce
- knowledge acquisition
- customer satisfaction
- marketing strategies
- customer behavior
- customer data
- management practices
- customer knowledge
- educational practices
- information systems
- software development
- current practices
- learning experience