Information systems satisfaction, loyalty and attachment: conceptual and empirical differentiation.
Namjoo ChoiPublished in: Behav. Inf. Technol. (2015)
Keyphrases
- information systems
- service quality
- customer satisfaction
- user satisfaction
- user information satisfaction
- health care
- conceptual models
- information technology
- theoretical analysis
- online shopping
- electronic commerce
- social norms
- support systems
- machine learning
- potential customers
- prepositional phrase
- business management
- data mining
- knowledge structures
- project management
- information security
- conceptual model
- service providers
- end users
- decision making