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Impacts of electronic process guides by types of user: An experimental study.
Manuel Mora
Rory V. O'Connor
Mahesh Rainsinghani
Ovsei Gelman
Published in:
Int. J. Inf. Manag. (2016)
Keyphrases
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databases
case study
user experience
data sets
mobile devices
user interface
domain knowledge
end users
business processes
human users