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To outsource or not: Bike-share rebalancing strategies under the service quality deviation of a third party.
Wei Gu
Xiaoru Yu
Shichen Zhang
Xiangbin Yan
Chen Wang
Published in:
Eur. J. Oper. Res. (2023)
Keyphrases
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third party
service quality
customer satisfaction
service providers
electronic commerce
user satisfaction
sensitive information
online shopping
reverse logistics
quality of service
information quality
competitive environment
information systems
binary search trees
competitive advantage
call center
mashup
data management
decision making
personal information
search tree
trusted third party