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Usability is the best policy: public policy and the lived experience of transport systems in London.
Philip Inglesant
Martina Angela Sasse
Published in:
BCS HCI (1) (2007)
Keyphrases
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transport systems
public policy
route planning
information technology
policy makers
user experience
e government
public space
information and communication technologies
digital divide
public sector
information systems
decision making
multimedia
low cost