Prioritisation of service quality dimensions for healthcare sector.
Rafikul IslamSelim AhmedKazi Md. TariquePublished in: Int. J. Medical Eng. Informatics (2016)
Keyphrases
- service quality
- information systems
- customer satisfaction
- service providers
- electronic commerce
- user satisfaction
- quality of service
- call center
- competitive environment
- online shopping
- information quality
- competitive advantage
- incident management
- health care
- higher education
- cloud computing
- information technology
- database
- distance learning
- database systems
- web services
- subjective norm