Managing Client Contacts of Small KIBS Companies: Turning Technology Into Business.
Päivi ErikssonElina HenttonenSusan MeriläinenPublished in: Int. J. Innov. Digit. Econ. (2011)
Keyphrases
- business environment
- business world
- business applications
- high tech
- business innovation
- enterprise wide
- author biography
- competitive advantage
- internet enabled
- manufacturing companies
- information systems
- financial statements
- global economy
- management information systems
- financial services
- mission critical
- business transactions
- software industry
- business processes
- return on investment
- client server
- competitive intelligence
- business process
- strategic advantage
- success stories
- small and medium sized
- financial information
- trading partners
- decision making
- customer base
- investments in information technology
- data mining
- information and communications technologies
- internet and the world wide web
- business opportunities
- small businesses
- competitive environment
- technology adoption
- business models
- business intelligence
- business managers
- strategic management
- banking industry
- business activities
- customer data
- business decisions
- electronic commerce
- e government