From digital divide to e-government: re-engineering process and bureaucracy in public service delivery.
Paolo ParisoAlfonso MarinoPublished in: Electron. Gov. an Int. J. (2020)
Keyphrases
- e government
- digital divide
- service delivery
- public administration
- public policy
- public services
- developing countries
- government websites
- public sector
- service provision
- public organizations
- government services
- government information
- government agencies
- digital government
- information sharing
- developed countries
- knowledge management
- real world