Business Performance Management: One Truth.
Mark N. FrolickThilini AriyachandraPublished in: Inf. Syst. Manag. (2006)
Keyphrases
- information systems
- decision making
- business management
- knowledge management
- enterprise systems
- service delivery
- mission critical
- workflow management
- record keeping
- business processes
- electronic commerce
- business intelligence
- business process management
- service management
- strategic management
- management system
- information technology
- business world
- data mining
- business requirements
- systems development
- business models
- digital economy
- decision support
- management information systems
- manufacturing companies
- enterprise data
- competitive intelligence
- return on investment
- customer relationship management
- business users
- service oriented
- big data
- data quality
- relationship management
- business process
- data processing
- customer retention
- information technology infrastructure