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How Knowledge Management Process Influences Customer Knowledge Management Performance: An Empirical Study Based on Balanced Score Card of Manager's Opinions.

Yanhai ZhaoZhiyuan LiHaizhen Wang
Published in: BIFE (2012)
Keyphrases
  • knowledge management
  • database
  • real time
  • neural network
  • case study
  • management system
  • machine learning
  • genetic algorithm
  • information systems
  • feature selection
  • evolutionary algorithm