Login / Signup
The dual Role of penalty: Service Level Agreement Design and its effects on intra-Firm Knowledge Sharing and Commitment of Service Providers.
Dennis D. Fehrenbacher
Published in:
ECIS (2016)
Keyphrases
</>
metadata
service providers
knowledge sharing
service level agreements
cloud computing
story telling
service provision
web services
knowledge management
end users
service quality
motivational factors
real time
user interface
case study
grid services
social media
information sharing
information systems
data mining