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Costs and Benefits of Conducting Voice-based Surveys Versus Keypress-based Surveys on Interactive Voice Response Systems.

Aman KhullarPriyadarshi HiteshShoaib RahmanDeepak KumarRachit PandeyPraveen KumarRajeshwari TripathiPrince PrinceAnkit Akash Jha HimanshuAaditeshwar Seth
Published in: COMPASS (2021)
Keyphrases
  • interactive voice response
  • website
  • complex systems
  • total cost
  • information systems
  • feature selection
  • multimedia
  • artificial neural networks
  • management system