Innovations with Smart Service Systems: Analytics, Big Data, Cognitive Assistance, and the Internet of Everything.
Haluk DemirkanCharlie BessJim SpohrerAmmar RayesDon AllenYassi MoghaddamPublished in: Commun. Assoc. Inf. Syst. (2015)
Keyphrases
- big data
- service systems
- web technologies
- big data analytics
- cloud computing
- data analysis
- social media
- data management
- unstructured data
- business intelligence
- information processing
- knowledge discovery
- data processing
- service oriented
- queueing model
- service level
- databases
- data analytics
- predictive modeling
- call center
- arrival rate
- information systems
- educational technology
- decision making
- rapid development
- enterprise systems
- social networks
- data model
- website