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Measuring and comparing service quality metrics through social media analytics: a case study.
Wu He
Xin Tian
Andy Hung
Vasudeva Akula
Weidong Zhang
Published in:
Inf. Syst. E Bus. Manag. (2018)
Keyphrases
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social media
quality metrics
big data
image quality
structural similarity
quality assessment
social networks
image quality assessment
human visual system
data quality
business intelligence
human perception
visual quality
evaluation metrics
image data
optical flow
data analysis
image processing