Social Media Use for Service Delivery in Academic Libraries.
Oluwabunmi Dorcas BakarePublished in: Bull. IEEE Tech. Comm. Digit. Libr. (2018)
Keyphrases
- service delivery
- social media
- e government
- life cycle
- end to end
- service provision
- social networks
- web services
- service management
- government services
- digital collections
- digital libraries
- online services
- multimedia
- public sector
- government agencies
- e learning
- information systems
- real world
- case study
- learning algorithm