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Enabling Shared Attention with Customers Strengthens a Sales Robot's Social Presence.
Masaya Iwasaki
Kosuke Ogawa
Akiko Yamazaki
Keiichi Yamazaki
Yuji Miyazaki
Tatsuyuki Kawamura
Hideyuki Nakanishi
Published in:
HAI (2022)
Keyphrases
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social presence
customer service
potential customers
social interaction
computer mediated
computer mediated communication
instant messaging
collaborative learning
distance learning
learning community
social learning
discussion forums
online learning
positive effects
communication tools
learning goals
mobile phone