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Semantic-based Approach to Improve Service at Back-offices: A Mexican M-Government Case.
Fernando Ortiz-Rodríguez
Julian Chaparro Pelaez
Félix Jose Pascual
Santiago Iglesías
Ivan Rivera
Published in:
CSREA EEE (2008)
Keyphrases
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e government
semantic information
web service discovery
web services
information technology
service providers
federal government
semantic similarity
data sets
high level
natural language
case based reasoning
semantic web
business processes
semantic analysis
service delivery