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Work-Centered Support Systems: A Human-Centered Approach to Intelligent System Design.

Ronald ScottEmilie M. RothStephen E. DeutschErika MalchiodiThomas E. KazmierczakRobert G. EgglestonSamuel R. KuperRandall D. Whitaker
Published in: IEEE Intell. Syst. (2005)
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