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User satisfaction and frustration with a handheld, pen-based guideline implementation system for asthma.
Richard N. Shiffman
Yischon Liaw
Deborah D. Navedo
Kimberly A. Freudigman
Published in:
AMIA (1999)
Keyphrases
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user satisfaction
information systems
customer satisfaction
perceived usefulness
structural equation modeling
perceived quality
mobile phone
lightweight
service quality
information quality
user perceptions
databases
website
clinical guidelines
kolmogorov smirnov