Differentiated knowledge service strategy by addressing the moderating effect of company growth stages on organizational performance: the case of South Korea.
Hun ParkJaeyoung YooHyuk HahnPublished in: Technol. Anal. Strateg. Manag. (2024)
Keyphrases
- customer service
- knowledge management
- business strategy
- organizational learning
- domain knowledge
- knowledge sharing
- web services
- case study
- expert systems
- case base
- service providers
- virtual organization
- competitive advantage
- united states
- knowledge representation
- information technology
- south korea
- information systems
- knowledge management systems
- decision making