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A New Framework for Defining Realistic SLAs: An Evidence-Based Approach.

Minsu ChoMinseok SongCarlos MüllerPablo FernandezAdela del-Río-OrtegaManuel ResinasAntonio Ruiz Cortés
Published in: BPM (Forum) (2017)
Keyphrases
  • resource allocation
  • information systems
  • probabilistic model
  • business processes