It Is Me, Chatbot: Working to Address the COVID-19 Outbreak-Related Mental Health Issues in China. User Experience, Satisfaction, and Influencing Factors.
Yonghan ZhuMarijn JanssenRui WangYang LiuPublished in: Int. J. Hum. Comput. Interact. (2022)
Keyphrases
- user experience
- influencing factors
- mental health
- government performance evaluation
- user interaction
- user studies
- end users
- emerging technologies
- user behavior
- user interface
- user engagement
- economic development
- mobile applications
- public health
- online advertising
- information access
- early warning
- mobile services
- information retrieval
- hong kong
- health care
- information systems