Customer impatience in a service facility with limited waiting space.

Amit Choudhury Medhi Pallabi

Published in: Int. J. Math. Oper. Res. (2013)

Keyphrases

customer service
customer satisfaction
rapid transit
call center
single server
transportation costs
space time
service quality
web services
service discovery
single server queue
service composition
service oriented
vector space
management system
customer behavior
service requirements
end users
search space