Machine learning for assessing quality of service in the hospitality sector based on customer reviews.
Vladimir Vargas-CalderónAndreina Moros OchoaGilmer Yovani Castro NietoJorge E. CamargoPublished in: CoRR (2021)
Keyphrases
- quality of service
- customer reviews
- machine learning
- qos requirements
- customer satisfaction
- opinion mining
- service quality
- response time
- resource management
- bandwidth allocation
- web services
- qos aware
- admission control
- product features
- real time
- ad hoc networks
- ip networks
- resource utilization
- qos parameters
- network resources
- learning algorithm
- qos routing
- positive or negative
- data mining
- information extraction
- user generated content
- text mining
- management system
- data analysis
- information retrieval
- bandwidth utilization
- service differentiation
- artificial intelligence
- website
- resource reservation
- social networks
- feature selection
- e learning
- video on demand
- web search
- transfer learning