Determinants and Outcomes of Internet Banking Adoption.

Mei Xue Lorin M. Hitt Pei-Yu Sharon Chen

Published in: Manag. Sci. (2011)

Keyphrases

internet banking
hong kong
customer satisfaction
service quality
security analysis
security threats
perceived risk
data envelopment analysis
fraud detection
social context
negative impact
security issues
critical infrastructure
user satisfaction
service providers
data mining
information technology