THE FACILITATORS AND INHIBITORS OF CUSTOMER ADOPTION OF PURE INTERNET BANKING: TRUST TRANSFER AND STATUS QUO BIAS.
Chao-Min ChiuPaul Jen-Hwa HuJack Shih-Chieh HsuYen-Chun LinPublished in: J. Organ. Comput. Electron. Commer. (2024)
Keyphrases
- internet banking
- status quo
- customer satisfaction
- perceived risk
- banking industry
- hong kong
- grounded theory
- service quality
- credit risk
- college students
- fraud detection
- security analysis
- e government
- data envelopment analysis
- negative impact
- technological innovation
- security threats
- electronic commerce
- information systems
- multi class
- user satisfaction
- credit card
- security issues
- social network analysis
- decision support system
- data warehouse