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Sincere or Falsehearted? Investigation of Online Reviews and Merchant Response.

Xiaolin LiLi MaBenjiang LuKexin Huang
Published in: Int. J. Electron. Commer. (2023)
Keyphrases
  • online reviews
  • sentiment analysis
  • opinion mining
  • sentiment classification
  • online consumer reviews
  • databases
  • neural network
  • natural language
  • information retrieval systems
  • language model
  • product reviews