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Sincere or Falsehearted? Investigation of Online Reviews and Merchant Response.
Xiaolin Li
Li Ma
Benjiang Lu
Kexin Huang
Published in:
Int. J. Electron. Commer. (2023)
Keyphrases
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online reviews
sentiment analysis
opinion mining
sentiment classification
online consumer reviews
databases
neural network
natural language
information retrieval systems
language model
product reviews