AI/ML Based new smart customer feedback system for hospitality Industry.
RamnarayanKapil JoshiJagdeep ReshiMinakshi MemoriaAshulekha GuptaNeha RastogiPublished in: ICCCS (2022)
Keyphrases
- artificial intelligence
- maximum likelihood
- point of sale
- expert systems
- electronic commerce
- user feedback
- case study
- ai community
- relevance feedback
- feedback mechanisms
- customer service
- customer relationship management
- customer satisfaction
- lecture notes in artificial intelligence
- machine learning
- intelligent systems
- computational intelligence
- case based reasoning
- real world
- world wide
- knowledge based systems
- smart grid
- call center
- ai systems
- ai methods
- ai technologies
- customer data
- knowledge representation
- data mining