Keyphrases
- customer relationship management
- electronic commerce
- management system
- information systems
- information management
- attribute values
- customer satisfaction
- knowledge management
- information resources
- project management
- resource allocation
- decision support
- data processing
- decision making
- neural network
- database
- grid environment
- web resources
- customer service
- load balancing
- data management
- software engineering
- databases
- data sets