System Development: An Empirical Study of User Communication.
Timothy Paul CronanThomas L. MeansPublished in: Data Base (1984)
Keyphrases
- user friendliness
- communication technologies
- case study
- software application
- decision support
- knowledge based systems
- user defined
- creation process
- user profiles
- user interface
- expert systems
- user interaction
- communication networks
- user satisfaction
- relevance feedback
- query formulation
- end users
- spoken dialogue systems
- active participation