Adopting Voice Assistants in Online Shopping: Examining the Role of Social Presence, Performance Risk, and Machine Heuristic.
Sangwook LeeJeeyun OhWon-Ki MoonPublished in: Int. J. Hum. Comput. Interact. (2023)
Keyphrases
- online shopping
- social presence
- customer satisfaction
- online consumer
- instant messaging
- computer mediated
- social interaction
- service quality
- personal information
- online learning
- computer mediated communication
- collaborative learning
- positive effects
- information systems
- distance learning
- social networks
- learning goals