Measuring User Satisfaction on Smart Speaker Intelligent Assistants Using Intent Sensitive Query Embeddings.
Seyyed Hadi HashemiKyle WilliamsAhmed El KholyImed ZitouniPaul A. CrookPublished in: CIKM (2018)
Keyphrases
- user satisfaction
- vector space
- search queries
- search experience
- information systems
- database
- query processing
- service quality
- structural equation modeling
- response time
- user intent
- query expansion
- objective measures
- perceived usefulness
- user queries
- speech recognition
- low dimensional
- relevance feedback
- query terms
- exploratory search
- user perceptions
- kolmogorov smirnov
- customer satisfaction
- query formulation
- quality of service
- information retrieval systems
- databases