Better Compliance Management Using Service Oriented Approach for Non-profit Organizations.
Zhixiong ChenIvan ArellanPublished in: SERVICES I (2009)
Keyphrases
- service management
- service delivery
- decision making
- management system
- management policies
- information systems
- virtual organization
- mission critical
- knowledge management
- public services
- service platform
- virtual enterprise
- web services
- service providers
- seamless integration
- enterprise systems
- life cycle
- service provisioning
- management tools
- information technology
- network management
- human resource management
- service quality
- information technology infrastructure
- cross organizational
- critical information
- public institutions
- business process management
- service discovery
- human capital
- knowledge workers
- information management
- competitive environment
- business processes
- data management
- e government
- senior management
- supply chain