Citizen experience towards humanizing digital government: a case in Malaysia.
Idyawati HusseinMurni MahmudTuridi MatRosida Ab RazakPublished in: OZCHI (2017)
Keyphrases
- digital government
- e government
- north america
- social sciences
- government services
- data collection
- public administration
- public sector
- researchers and practitioners
- electronic government
- federal government
- nsf funded
- birds of a feather session
- national science foundation
- case study
- metadata
- government agencies
- private sector
- information technology
- columbia university
- machine learning