Understanding Multi-channel Customer Behavior in Retail.

Mozhdeh Ariannezhad Sami Jullien Pim Nauts Min Fang Sebastian Schelter Maarten de Rijke

Published in: CIKM (2021)

Keyphrases

multi channel
customer behavior
behavior patterns
historical data
customer service
single channel
customer data
transactional data
anti aliasing
customer segmentation
log files
customer base
prior information
behavior analysis
user behavior
image restoration
user interaction