Do Social Media and e-WOM Influence M-Government Services?: A Citizen Perspective From India.
Sunith HebbarKiran K. BPublished in: Int. J. Electron. Gov. Res. (2022)
Keyphrases
- government services
- social networking sites
- social media
- e government
- consumer behavior
- social networking
- digital government
- information sources
- social networks
- online social networks
- government agencies
- user generated content
- service delivery
- cross border
- public administration
- website
- developing countries
- public sector
- product reviews
- artificial intelligence