An Approach to User Management of Broadband Services.
Paul CoatesJeremy EllmanPublished in: IS&N (1995)
Keyphrases
- end users
- user centric
- location information
- user interface
- user requests
- service management
- management system
- service platform
- configuration management
- recommender systems
- user interaction
- service providers
- user preferences
- web services
- service delivery
- user experience
- ubiquitous computing
- user groups
- user satisfaction
- user specific
- spoken dialogue systems
- information management
- user privacy
- high speed
- telecommunications networks
- personalized services
- directory service
- multimodal interfaces
- reference architecture
- information systems
- short messages