Harnessing the social web to enhance insights into people's opinions in business, government and public administration.
Aaron W. BaurPublished in: Inf. Syst. Frontiers (2017)
Keyphrases
- public administration
- social web
- collective intelligence
- social media
- e government
- social commerce
- private sector
- public sector
- enterprise architecture
- service delivery
- digital government
- electronic government
- government services
- data mining
- social networks
- public services
- social networking
- knowledge management
- business processes
- information systems
- information sharing
- web data
- developing countries
- swarm intelligence
- web content
- business models
- information and communication technologies
- government agencies
- wireless sensor networks
- e learning
- decision making