When should service firms provide free experience service?

Wenhui Zhou Zhaotong Lian Jinbiao Wu

Published in: Eur. J. Oper. Res. (2014)

Keyphrases

service providers
web services
service composition
management system
providing high quality
service discovery
mobile services
customer service
information retrieval
information systems
e learning
information technology
wireless sensor networks
service oriented
information services
loosely coupled