How to Measure the Contribution of Knowledge Management in Organizational Results.
José Renato Sátiro Santiago Jr.Mauro de Mesquita SpínolaPublished in: IKE (2008)
Keyphrases
- knowledge management
- information technology
- knowledge sharing
- information systems
- case study
- organizational learning
- knowledge management systems
- change management
- web based learning
- competitive advantage
- semantic web
- e learning
- information theory
- business intelligence
- knowledge assets
- knowledge resources
- software engineering
- similarity measure
- decision making
- knowledge reuse
- strategic management
- database
- distance measure
- software development
- systems development
- expert systems
- tacit knowledge
- customer knowledge
- learning algorithm