A Soft Systems Case Study Investigating The Information System Of A Small Business And Demonstrating The Usefulness Of Rich Pictures.

Mark Campbell Williams

Published in: ICSTM (2000)

Keyphrases

information systems
case study
information systems development
soft systems
knowledge management
business process

real world
information technology
business processes
systems development
business rules

software development
data model
decision making
database management systems
business intelligence

artificial intelligence
business applications
conceptual models
data mining
databases