A machine learning approach to process improvement in a telecommunications company.
Tony CoxGeorge BellPublished in: Ann. Oper. Res. (1996)
Keyphrases
- process improvement
- software process improvement
- software process
- business process
- knowledge management
- product development
- business processes
- root cause
- e government
- cost estimation
- quality assurance
- software engineering
- query optimization
- business process management
- software development
- process model
- information management
- requirements engineering
- iso iec