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AISTAR: An Intelligent System for Online IT Ticket Automation Recommendation.
Qing Wang
Chunqiu Zeng
S. S. Iyengar
Tao Li
Larisa Shwartz
Genady Ya. Grabarnik
Published in:
IEEE BigData (2018)
Keyphrases
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online learning
real time
database
user preferences
artificial intelligence
user interface
search engine
cloud computing
recommendation systems