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Breaching the Knowledge Transfer Blockade in IT Offshore Outsourcing Projects - A Case from the Financial Services Industry.
Robert W. Gregory
Roman Beck
Michael Prifling
Published in:
HICSS (2009)
Keyphrases
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financial services
knowledge transfer
offshore outsourcing
knowledge sharing
risk management
transfer learning
case study
economic development
competitive advantage
text mining
policy makers
banking services
cloud computing
databases
service quality
decision trees
information systems