Identifying Drivers of Inefficiency in Business Processes: A DEA and Data Mining Perspective.
Anne DohmenJürgen MoormannPublished in: BMMDS/EMMSAD (2010)
Keyphrases
- business processes
- data mining
- business applications
- business process
- web services
- business users
- process model
- data envelopment analysis
- workflow management systems
- knowledge discovery
- data mining techniques
- business process models
- business environment
- business rules
- process mining
- association rules
- process management
- data mining algorithms
- workflow systems
- business process management
- case study
- workflow management
- business objectives
- data mining technology
- inter organizational
- workflow processes
- business partners
- data mining applications
- data warehousing
- data analysis
- business analysts
- ws bpel
- enterprise wide
- data mining systems
- competitive advantage
- service oriented architecture
- decision support
- data management
- data warehouse
- decision making