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Exploring Consumer Value of Cross-Border Online Shopping: an Application of means-End Chain Theory and Maslow's Hierarchy of Needs.
Eldon Y. Li
Liang Shuo Chang
Laurence F. K. Chang
Published in:
PACIS (2016)
Keyphrases
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online shopping
cross border
consumer behavior
customer satisfaction
personal information
service quality
shopping behavior
theoretical framework
online shoppers
website
purchase intention